Getting started
- Create your workspace: Sign up as an admin and complete onboarding.
- Invite users: Add managers and salespeople from admin settings.
- Enable platforms (admin): Turn on Zoom, FreJun, GoTo Connect, or Webex under Admin → Settings. Zoom/FreJun are connected by each salesperson; GoTo Connect is authorized once by an admin; Webex can be Individual or Admin mode (see GoTo Connect · Webex).
- Connect integrations (salespeople): Salespeople link Zoom, FreJun, or Webex (Individual mode) under Salesperson dashboard → Settings → Platform. See Connect Zoom · Connect Webex · FAQ (who connects, admin enable/disable).
- Upload or record: Use manual upload or wait for connected platforms to deliver recordings per your configuration.
- Review scores: Dashboards update as transcription and analysis complete.
Compliance reminder: ensure your organisation meets local recording and employment laws before rolling out: see participant notices.
